FAQ

You will complete a health intake form from which the massage therapist will discuss with you what areas need to be worked on, any conditions to address and what type of massage is appropriate for you. Your therapist may perform certain assessments and testing to evaluate your condition and determine the source of your presenting complaints.

What should I expect during my first massage therapy visit?

Many clients are unsure if and/or how much they should tip their massage therapist. Just like with any service, it’s never required. Think of getting a massage the same as eating at a restaurant, where tipping 10% to 20% of the pre-discounted price is customary. If you really enjoyed your session, tip more. If you didn’t enjoy your service don’t tip. 

How much should I tip?

Generally speaking, yes. However, there are times that we are able to accommodate clients that walk-in without an appointment. Most often, because of our full staff of therapists, you can make your appointment for the same day

you call.

Do I need to make an appointment?

We do not currently file to any insurance plans. However, we can give you the forms needed to file with your insurance company.

Do you accept insurance?

You will be properly draped at all times to keep you warm and comfortable. Only the area being worked on will be exposed.

Will I be covered during my massage session?

For those who use massage as preventative care or to manage daily stress, one massage a month is common. Weekly sessions may be necessary if you are receiving massage for injury relief or to relieve chronic pain or tension that is interfering with your daily life.

How often should I receive a massage?

We require a 24 hour cancellation notice or 50% of your treatment fee will apply. If you would like to cancel/change your appointment, please call us no later than 24 hours prior to your appointment. We understand emergencies happen, however, by not giving us notice it eliminates our ability to fill your appointment time.

What is your cancellation policy?

We accept Visa, Mastercard, Discover, Health Savings account cards, cash, and checks.

What forms of payment do you accept?

For a full body massage, most get completely undressed. However, you should undress to your desired level of comfort. The therapist will work around the clothes you left on as best as he/she can. You will undress in the privacy of your massage room and will be securely covered by a sheet during your massage session.

Must I be completely undressed?

A massage therapist must meet requirements and pay the fees to legally practice in your city, county and/or state. To obtain a license, they will usually have to complete a minimum number of training hours at an accredited or accepted school/training center. They also must continue their education at a minimum of 12.5 credit hours per year, in order to maintain their knowledge and seek new modalities.

What does a massage therapist’s license or certification mean?

Yes, we will come to your house, office, or hotel.

Do you offer In-Home massages?

You will complete a health intake form from which the massage therapist will discuss with you what areas need to be worked on, any conditions to address and what type of massage is appropriate for you. Your therapist may perform certain assessments and testing to evaluate your condition and determine the source of your presenting complaints.